Menu
Reply
Leedsgooner
  • 90
  • 0
  • 9
Dialled in
472 Views
Message 1 of 5
Flag for a moderator

Email from Virgin, is it legit ?

Hi all,

Just had an email from producttrials@virgin.co.uk & wondered if it was legit, It's an Invitation to take part in a trial funnily enough. I have taken part in trials previously but never received an email from that address.

Thanks

0 Kudos
Reply
Leedsgooner
  • 90
  • 0
  • 9
Dialled in
463 Views
Message 2 of 5
Flag for a moderator

Re: Email from Virgin, is it legit ?

Edit:

Email address is producttrials@virginmedia.co.uk not the first one given

Couldn't edit previous post

0 Kudos
Reply
Tom_W1
  • 3.36K
  • 180
  • 322
Forum Team
Forum Team
399 Views
Message 3 of 5
Flag for a moderator

Re: Email from Virgin, is it legit ?

Hi @Leedsgooner, thanks for your post.

The email address is genuine, and I can confirm it's from Virgin Media.

Just so I can put your mind at rest further though, would you mind please confirming the details of the email? You don't need to screenshot the email but just a quick message on the topic would be great.

Regards

Tom_W
0 Kudos
Reply
Leedsgooner
  • 90
  • 0
  • 9
Dialled in
368 Views
Message 4 of 5
Flag for a moderator

Re: Email from Virgin, is it legit ?

Hi Tom, thanks for the reply. It is to take part in an updated firmware trial for the HUB 4.

0 Kudos
Reply
Ashleigh_C
  • 4.78K
  • 183
  • 353
Forum Team
Forum Team
345 Views
Message 5 of 5
Flag for a moderator

Re: Email from Virgin, is it legit ?

Hi there @Leedsgooner

 

Thank you for confirming, this does sound like an email we would send so we can confirm this was us. 

 

So sorry for the confusion and thank you for letting us know. 

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide