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Shumimeah
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Email for virgin?

Hey everyone 

hope all of you are well and hello during this awful time.

does anyone know of an email address for virgin?  There are a million ways to contact even live chat (although the autobot never answers or understands question).

is there just a normal customer service email address?

any ideas?

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MissPasko
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Re: Email for virgin?

No.  They do telephone support for the most part, although a text service has cropped up in recent weeks to allow for the call centre closures.  This is a community forum, but the Forum Team are VM employees and they get involved where they can.  Response times can be 1-2 days currently.  All the options are in the contact us link at the bottom of every VM webpage.

What can we help you with?


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Shumimeah
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Re: Email for virgin?

Thanks for getting back, can you give me more information about the text service?

thanks 

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HowardML
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Re: Email for virgin?

07533 051809 - wait for a reply. Can take a while. If you need the text number for Virgin Mobile tell us.


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Shumimeah
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Re: Email for virgin?

Thanks 

excellent x

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Shumimeah
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Message 6 of 8
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Re: Email for virgin?

If it’s not too much trouble can you text the virgin Mobile text service.

thanks

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HowardML
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Re: Email for virgin?

07533 016422


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Shumimeah
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Re: Email for virgin?

Thankyou

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