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Gloon
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Email down since midday approx.

Primary email address down since midday, no access from client devices or webmail.

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Gloon
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Re: Email down since midday approx.

Actually I think it was soon after 5pm, not midday.

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Natalie_L
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Re: Email down since midday approx.

Hi Gloon, 

 

Thank you for reaching out to us here on the Community. 

 

I am sorry to hear you are experiencing issues with your email service. 

 

Are you still experiencing this issue today? If so, can you please confirm if you are getting any error messages when attempting to login? 

 

Thanks 

 

 

 

Nat
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Gloon
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Re: Email down since midday approx.

Was away for weekend, but yes still no mailbox
Outlook says:

Gloon_0-1630411187630.png

Webmail says

Gloon_1-1630411251286.png

IOS says account error.

Now I am home, once sorted I will call it in.

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Gloon
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Re: Email down since midday approx.

Apparently my password has appeared in a password leak somewhere, so the mailbox was taken offline.
Would have been great if one of our other mailboxes or phone had been used to communicate this to us.. but it is back online now.

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Martin_N
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Re: Email down since midday approx.

Hi Gloon,

 

We're glad to hear this has all been resolved for you. 

 

^Martin

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