I have two virgin.net email accounts. One is the additional email of the main one. The main one is fine. The additional one has stopped working (after 15 years). I made no changes. it just stopped. It is saying to update credentials. I do not know what this means or what and where to do this. Please help! Thank you
"ADSL - Users who were had a BT line and were not in a cabled area used to be able to connect to Virgin Media internet via an ADSL modem. However Virgin Media sold this service to TalkTalk in 2015. All users were advised at time of transfer that their email access would cease 12 months after transfer. That 12 months expired last June 2016."
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