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canny123
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Email blocked

I had my email blocked by virgin and cannot get in touch with them by the number they give you.is there another number I can use to speak to them.

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FrogCF
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Re: Email blocked

Hi,

Call 150 from your Virgin Media phone or mobile, or call
0345 454 1111 * from any other phone

Monday to Friday, 8am until 8pm
Saturday, 8am until 6pm

*For call costs to our team from a Virgin Media home phone, visit Call costs page. Calls from other networks and mobile may vary.

Accessibility & Extra Support
Text Relay Service

RelayUK helps deaf, speech impaired and hearing impaired people to talk to each other over the phone & via an app using the relay service.

To contact us via RelayUK you can download the new app Relay UK app or call us free on 18001 0800 052 2164.

Video Relay Service

Video Relay allows British Sign Language users connect to us via an interpreter.

Open 8am until midnight, 7 days a week.





I work for Virgin Media - but all opinions posted here are my own
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DJ_Shadow1966
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Re: Email blocked

Hello

Best time to call is 8am but there is a text message only service is available via: 07533051809 Just send a text with the issue you are facing and someone will get back to you as soon as they can VM try and too reply within 72hrs of the text.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Martin_N
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Re: Email blocked

Hi canny123,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear about this. What I will do is private message you so we can look to assist with this. 

 

^Martin

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