Hi,
Call 150 from your Virgin Media phone or mobile, or call
0345 454 1111 * from any other phone
Monday to Friday, 8am until 8pm
Saturday, 8am until 6pm
*For call costs to our team from a Virgin Media home phone, visit Call costs page. Calls from other networks and mobile may vary.
Accessibility & Extra Support
Text Relay Service
RelayUK helps deaf, speech impaired and hearing impaired people to talk to each other over the phone & via an app using the relay service.
To contact us via RelayUK you can download the new app Relay UK app or call us free on 18001 0800 052 2164.
Video Relay Service
Video Relay allows British Sign Language users connect to us via an interpreter.
Open 8am until midnight, 7 days a week.
I work for Virgin Media - but all opinions posted here are my own