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Email address for moving home

Does anyone know an email address for the movers team?

I had to wait for them to contact my landlord who says noones contacted them. I'm 5 days waiting now and every time I call I get disconnected and the cancellation team were no help just palmed me off.

 

Thanks in advance!

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Re: Email address for moving home

virgin media do not have any public-facing email addresses for CS.

you will need to call in or try the txt service

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Re: Email address for moving home

Thank you got your reply. I have been trying to call I just keep getting disconnected. Do you know how I text?

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Re: Email address for moving home

Yes we do. And its on this set of web pages "Digital Life"

https://community.virginmedia.com/t5/Digital-life/When-and-how-to-use-our-messaging-service/ba-p/425...

You need to be persistent on the phone. There are longish wait times but you will get through.


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