Not a major issue but I was wondering if anyone would know why this might be?
I have a legacy firstname.lastname@example.org as my primary email address, and some years back when VM started rolling out the @virginmedia.com addresses, I tried to get the same format for that domain. I was told that it wasn't available but I could have the same firstname.surname combination if I suffixed it with 8 or 9.
No thanks and thought no more of it. Similarly my wife has the email@example.com address but again the @virginmedia.com equivalents wasn't available.
However, recently, I thought I'd just try them in the MailTester.com site and it claims that both firstname.surname combinations @virginmedia.com are not found.
So if these addresses don't already exist, why can't I claim either or both of them, or they do exist and the mailserver isn't properly responding to queries against them?
Not a biggie but I was curious as to what could be going on here.
I can think of at least one issue off the top of my head that would have caused headaches.
Note: This is a personal opinion, I'm not a Virgin Media Employee.
Principle would be the fact that NTL and Telewest between them controlled 3 domains.
virgin.net - (Originally NTL in collaboration with Virgin Group. NTL later took sole ownership of Virgin Internet) ntlworld.com - NTL's own branded domain. blueyonder.co.uk - Telewest's chosen brand for their Internet offering.
OK, yes that does sort of make sense and I can see the possible confusion, but I'd have thought it would be simpler to just open the @virginmedia.com domain up for new email addresses on a first-come, first-served basis and take it from there.
Anyhow, like I said, annoying but hardly critical. I should probably stop being lazy and register my own domain really and sort my email out once and for all!