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Sean1307
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Email accounts

I had 2 email accounts on my old account, 1 of which was still the old Blueyonder domain. Due to personnel issues I changed the accountinto my wife's name and in the process of changing the username on the new account I lost access to both of my accounts. I have now got a new account in my name, would it be possible to locate those email accounts and get them transferred to my new virgin account

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Graham_A
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Re: Email accounts

Depending on the status of the old email addresses it may be possible.

You will need to wait for the Forum Team to respond in due course.

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Graham

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Emily_G
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Re: Email accounts

Thanks for the post Sean1307 and welcome to our community.

 

If these email addresses are still active and we can pass security on both accounts we can then request to transfer the old email accounts to the new account although this would remove any email addresses on the new account. 

 

Let us know what you'd like to do.

 

Thanks, Emily.

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