Email account

[Joshuawillow90]

Hi I logged myself out of my virgin media email account. I can't remember my password,so I made a new email address but that's not helped. How do I reset the email address so I can get into my account?

[Hayley_S]

Hello @Joshuawillow90,

Welcome back to the community page, thank you for posting on here.

I am sorry to see that your email is not working.

I would love to try and help you with this, I will send you a private message so I can investigate this.

Please look out for a plum envelope at the top right or your page.

Many thanks,