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orions
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Email account locked

I phoned virgin today to try and unlock my email account after waiting half an hour I opted to receive a text with instructions on how to solve the problem but despite following these my account is still lock, very frustrating. 

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Beth_G
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Re: Email account locked

Hi orions,

 

Thank you for posting on the Community Forums. I'm sorry to hear your email account has been locked and you're struggling to regain access to it.

 

Can you let us know if you have been able to get help with this since posting? If not just give me a shout and I'll pop you over a PM and take some further details. I'm sure it'll be something we can figure out for you from here.

 

Kind regards,

Beth

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orions
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Re: Email account locked

Hi 

thanks for the reply, this has now been sorted out, thanks

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Alex_RM
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Re: Email account locked

Great to hear it's been sorted orions 🙂

 

Thanks for letting us know.

 

Alex_Rm

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