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Travellingrosie
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Email account hasnt been deactivated after leaving virgin media

Please help, I left virgin media in December after a house move.  I was told the email account would be deactivated after 90 days.  This has not happened yet. How can I get this done please as I keep getting suspect emails on this account. Thank you

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HowardML
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Re: Email account hasnt been deactivated after leaving virgin media

Same advice as given here. Wait here for a VM team member to message you inn this thread:

https://community.virginmedia.com/t5/Email/email-deactivation/m-p/4727118#M217979


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Travis_M
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Re: Email account hasnt been deactivated after leaving virgin media

Hi @Travellingrosie

 

Thanks for posting on our community forum!

 

I'll private message you now so we can get this sorted for you if it's taking our systems some time to get up to speed with the deletion.

 

Please keep an eye on your inbox.

 

Regards

Travis_M
Forum Team



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