Email account hacked

[silvershaker]

My ntlworld e-mail address was hacked and Facebook accounts etc all have had their email address and passwords changed so l can’t reset passwords etc

Thanks

[Paul_DN]

Hi silvershaker,

Thank you for reaching out to us in our community and welcome, really sorry to hear your Email has been hacked allowing them access to Facebook ETC, 

Is the Email address still linked to an active Virgin Media account?

Regards

Paul.