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TiredAndWeary
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Email account - can change password, but not access or delete it

Suggested by @VirginMedia tweet to register and request PM here to resolve.

Basically one of my email accounts under my main login is inaccessible other than to change its password.

Would appreciate Virgin Media support staff to resolve please

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Zoie_P
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Re: Email account - can change password, but not access or delete it

Hi there, TiredAndWeary, 

Thank you for your post and welcome to forums 🙂 

I can certainly help you on this I will pop you over a private message and we can take a look just keep your eye out for the purple envelope 

Thanks

Zoie

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Zoie_P
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Re: Email account - can change password, but not access or delete it

Hi Tiredandweary, 

We have deleted your email and mailbox, it can take time for it to be removed from your my virgin media section but as you can see as per https://mailtester.com/ it is deleted.

Thanks,

Zoie

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