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Marsbar1976
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Email access

on ‎19-05-2021 20:49

Hi I’m trying to access my email but I keep getting an error message saying I can’t access it right now and to try again in an hour. Done that and still doesn’t work. Reset password and still doesn’t work and been on the phone to virgin for over an hour and no one is answering

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Graham_A
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Re: Email access

on ‎19-05-2021 21:03

The VM Forum Team staff should be able to help you with this when they reach this thread tomorrow.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Marsbar1976
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Re: Email access

on ‎20-05-2021 16:47

Any mods able to help me with this?

thanks 

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HowardML
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Re: Email access

on ‎20-05-2021 16:52

They'll get to you in turn. Every time you post you go to the back of the queue. Have faith and patience.


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Ashleigh_C
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Re: Email access

on ‎21-05-2021 08:50

Hi there @Marsbar1976

 

Thank you so much for posting to our Community Forums and I am so sorry to see this has happened with your email! 

 

I am going to send you a PM so we can look into this directly and hopefully get a resolution. Please keep an eye out for the purple envelope in the top right hand corner of your screen alerting you to a new message. 

 

Thank you. 

Ash_C
Forum Team



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