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Rudders66
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Email access

on ‎16-01-2021 17:17

How do I get access to my VM account? It has been unavailable for a week and I have no access to important correspondence.

thanks

 

nick

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Graham_A
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Re: Email access

on ‎16-01-2021 18:01


It is likely that your email account has been locked for security reasons.

If you haven't already done so follow the instructions here:

https://www.virginmedia.com/help/virgin-media-mail-my-email-account-is-locked

If that doesn't work then post back here and the VM Forum Team should be able to help you.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Rudders66
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Re: Email access

on ‎16-01-2021 19:21

Thanks Graham, all sorted! 👍👍

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