i had virgin broadband years ago and had a blue yonder email. This email isn’t accessible anymore Iv tried few times with different passwords. I would like to access it for a short time create a password so I can take it off my Xbox account as BY email is still attached to the console. I would like to use my regular Hotmail for the Xbox as I’m no longer your customer.
@gerrybing Sadly if the blueyonder email address concerned has been deleted, as should happen when you cease to be a VM broadband customer, there is no way for it to be made available even for a short time.
You will need to seek alternative ways to reset your Xbox account.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks