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RichieHowells
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Email access issues

I have lost my password and user name to access my email account, I go through the required pages to recover it and keep getting the "OOPS SOMETHING IS BROKEN" message, this has been happening for the last 2 "TWO" WEEKS ??????

I need to recover my details so that I can access my emails on my new phone.

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Gareth_L
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Re: Email access issues

Hello RichieHowells

Sorry to hear about the above issues 

I can get all this sorted for you 

I will need to send you a private message to pass security though 
If you can check the purple envelope top right of your screen that would be great 
Regards     
Gareth_L

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RichieHowells
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Re: Email access issues

Clicked on the envelope, wont let me open your message, community pages are just as garbage as the rest of virgin media, absolutely gutted I am stuck until November 2022, expensive and poor customer service....

 

Don't bother replying, I cant be bothered any longer, I am going to seek legal advice as I am not getting the services that I pay for.

 

Cheers. Rich.

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Gareth_L
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Re: Email access issues

Hello RichieHowells

Sorry to hear this

The offer of help is here is for do need it 

Gareth_L

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