I have lost my password and user name to access my email account, I go through the required pages to recover it and keep getting the "OOPS SOMETHING IS BROKEN" message, this has been happening for the last 2 "TWO" WEEKS ??????
I need to recover my details so that I can access my emails on my new phone.
Clicked on the envelope, wont let me open your message, community pages are just as garbage as the rest of virgin media, absolutely gutted I am stuck until November 2022, expensive and poor customer service....
Don't bother replying, I cant be bothered any longer, I am going to seek legal advice as I am not getting the services that I pay for.