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Email, Unable To Access

cosymart
Dialled in

Unable to logon to my blueyonder email either via POP3 or browser.

1 ACCEPTED SOLUTION

Accepted Solutions

It was a tad difficult to monitor the responses as there was little point it requesting an email notification. Responded to the DM and waited.... Decided to change the password as apparently that might work. The account popped into life 10min after changing the password 🙂

See where this Helpful Answer was posted

3 REPLIES 3

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Hi cosymart, thanks for getting in touch. 

 

Apologies for any problems accessing your email. There has been a wider issue with the email service recently, so we can help you regain access I will contact you via PM (the purple envelope) just look out for my message and we'll take it from there.

 

Tom 

It was a tad difficult to monitor the responses as there was little point it requesting an email notification. Responded to the DM and waited.... Decided to change the password as apparently that might work. The account popped into life 10min after changing the password 🙂

Tom_F
Forum Team (Retired)
Forum Team (Retired)

Thanks for keeping the thread updated cosymart - it's much appreciated.

 

If you encounter any more issues please don't hesitate to get back in touch.

 

Tom