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Email Security

Can Virgin media introduce some extra security for secondary emails so that hackers can't just change passwords etc - I have had a nightmare over the last week 

A simple two factor authentication text or code to a designated number or the memorable code would greatly help. 

Also can we introduce special characters on the passwords to make then a little bit stronger ?

 

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Re: Email Security

Whether Virgin Media can or will introduce such features is not within your control but your choice of email service provider is so do consider finding an email service where:

  • its use is not linked to use of another service, for example ISP email service is only available whilst you are a subscribed to their broadband service
  • security is equal to or greater than the service it will be used with, for example if a social media service uses multifactor authentication to secure its user's account along with your email address then the email service should also use multifactor authentication, or better, to secure itself
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Re: Email Security


@thebigstc wrote:

Can Virgin media introduce some extra security for secondary emails so that hackers can't just change passwords etc - I have had a nightmare over the last week 

A simple two factor authentication text or code to a designated number or the memorable code would greatly help. 

Also can we introduce special characters on the passwords to make then a little bit stronger ?


Those would be very sensible and worthwhile security improvements which could be implemented if VM had the appetite to do so.

Unfortunately VM seem reluctant to embark on such a project presumably because they are happy to provide a very basic "free" email service for their broadband customers.

Of course, VM customers are not forced to use VM email and many (myself included) use other more secure, better supported email services which are independent of Internet Service Providers. You might like to look here: https://www.techadvisor.co.uk/feature/internet/best-free-email-3613837/ 

However, everyone will have their own criteria when it comes to picking 'the best' service. For example, Gmail is quoted as the favorite by Tech Advisor in the above link.  However, some people might question that following Google's decision earlier this year to move their UK data from Ireland to the USA as part of their preparations for the UK's departure from the EU.

Coenoby

 

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Re: Email Security


@coenoby wrote:

@thebigstc wrote:


However, everyone will have their own criteria when it comes to picking 'the best' service. For example, Gmail is quoted as the favorite by Tech Advisor in the above link.  However, some people might question that following Google's decision earlier this year to move their UK data from Ireland to the USA as part of their preparations for the UK's departure from the EU.

Certainly something too few consider when accepting the terms and condition, and privacy policy, of non-EU organisations 😞

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Re: Email Security

Good comment
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