Virgin Media Community

[hilarystainton]

Ntlworld email. apparently still active as still a customer. Can only get emails to August 2021, but the content isn’t there as the “server inactive”. 
Tried to sort this with another issue less than 2 weeks ago - foreign call centre would only say “it’s still active”. No it’s not if I can’t see them on my phone but can on my iPad. I don’t want to have to carry my iPad everywhere!

[MOD EDIT: Subject title changed for clarity]

[用心棒 · Accepted solution]

Does webmail show emails predating August 2021?

Follow guidance here to setup mail on mobile device, Virgin Mobile - Help and Support | Choose your manufacturer

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