I am trying to get into my email inbox on the Web but it says it is locked and to try back in an hour. I see this is a recurring problem and VM people have assisted on here.
Please help I have an email in there I need access to.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
Thanks for your post and for reaching out to the Community Forums, Matstermatt,
Sorry to hear that you're having email issues. Have you been able to regain access since your post? You can also reset your login here: https://my.virginmedia.com/forgot-details/password
Let us know if you need any further help