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Knight499
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Email Issue

Hi There

I haven’t accessed my virgin email for quite some time but would like to use it again please however every time I try and login I get the below error:


Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.

Ive tried to reset the password but with no luck, can someone please help with this?

Many Thanks

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John_GS
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Re: Email Issue

Hi Knight499

 

Thanks for posting and apologies for the email issues.

 

I'll PM you now to assist further

 

Kind regards,

John_GS
Forum Team


Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill

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