Hey oscarchapman,
Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your email account, are you a current Virgin Media customer or not?
If you are no longer a customer we may only be able to delete the current email account but if you are a current customer we will be able to re-activate your account and enable you to access it once again.
Kind Regards,
Steven_L