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Sanmiguel
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Email Hacked

Hi ,

  I hope someone can help ?

 

My wifes email (which I set up under our overarching virgin account) has been hacked and we have discovered that messages have been getting forward to a gmail.com account.

Anyway, we have corrected this and changed passwords etc, however my wife has emails missing for roughly 2 and a half days until today. (tuesday 12th to 14th) They have not re-appeared when she goes into her email now

Can someoone advise how she gets it back ?

 

Thanks

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Graham_A
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Re: Email Hacked

Unfortunately if they have been forwarded to a Gmail address that isn't your wife's there is no way to recover them.

If you know the sender's they may be able to resend them.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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