As far as I'm aware, neither of these apply. I use my email account everyday, and have no problems with my email client (Thunderbird). I did have an issue a couple of months ago where I was locked out and couldn't use my email client. When I spoke to Virgin was told it was a security issue, but nobody could actually tell me what the issue was. I remember getting quite heated and asking for a written explanation - but unsurprisingly none has arrived. At the time I had to change my Virgin Media password, and thereafter my email has worked fine, at least as far as Thunderbird is concerned. I very occasionally use webmail to check when the client doesn't seem to read them properly, but don't remember if I have tried since this last issue. However, if this is the 'security' problem again, it would be nice if somebody could actually tell me what is going on. Keeping me 'safe' without actually telling me why what is happening is appalling service.
Anyway, I just want my webmail back…
