Thanks for your post on our Community Forums, and a very warm welcome to you!
Sorry to hear you've been struggling to gain access to your E-Mail account.
Can you tell me if you've been able to try an alternative browser and/or cleared the cache on the browser you're using to access our web mail function?
Is this the primary E-Mail account you're struggling with, or a secondary account?
Can you access your self-care account?
Kindest regards,
David_Bn
