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travel-buddy
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Email Access link broken once logged - in to my account

Ongoing from about the 11/01/2021 if access the Virgin Media website and then elect to sign-in to my account, next click on the email tab i get a new screen indicating Opps something went wrong. I have raised this twice with support and on the 2nd phone call was given the fault no 8765491. But the problem still exists today. Can someone help me access my emails please.

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coenoby
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Re: Email Access link broken once logged - in to my account


@travel-buddy wrote:

Can someone help me access my emails please.


I am not too hopeful but what if you try signing directly into your email account from this link? https://mail.virginmedia.com 

Coenoby

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travel-buddy
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Re: Email Access link broken once logged - in to my account

Thank you "coenoby" that link worked, so I much appreciate your support.
I just wonder what VM marketing will think, given I can now bypass their adverts.
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coenoby
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Re: Email Access link broken once logged - in to my account


@travel-buddy wrote:
Thank you "coenoby" that link worked, so I much appreciate your support.

No problem, I am glad it worked, it was a bit of a long shot.Thanks for letting me know.

Obviously that link only gets you into your email account. Not sure if you can sign into you "My Virgin Media" account to view your monthly bills etc. Here is the link to that https://my.virginmedia.com 

Coenoby

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travel-buddy
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Re: Email Access link broken once logged - in to my account

👍👍👍 That also works 👍👍👍

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coenoby
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Re: Email Access link broken once logged - in to my account


@travel-buddy wrote:

👍👍👍That also works 👍👍👍


It's  your lucky day.

Surprising the VM  support agents did not suggest you try those links.

Coenoby

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travel-buddy
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Re: Email Access link broken once logged - in to my account

The lack of VM advice is a major problem experienced by myself ☹️ ....... see my other post under the VM Account - Cable part of the forum

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coenoby
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Re: Email Access link broken once logged - in to my account


@travel-buddy wrote:

The lack of VM advice is a major problem experienced by myself ☹️


Quite, you and many many others unfortunately. 😮   However, there are many helpful people on this forum who try to fill the gap.

Coenoby

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