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SteveP5
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E-mail unavailable - help

I'm getting this error - Your mailbox is not available at the moment.

I haven't changed any details on my account, anyone got any suggestions or can help?  

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albob
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Re: E-mail unavailable - help

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Chris_W1
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Re: E-mail unavailable - help

Hi SteveP5, thanks for the message and welcome to the forums. I am sorry to hear that you are having issues with the emails. Can you change the password and log in to see if you are getting the same message please. If this doesn't work we may need to enable the mailbox. ^Chris

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SteveP5
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Re: Virgin E-mail unavailable

I did a virus scan and reset my password, and I can now access e-mail.  Thanks all for your help here, very much appreciated!

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Carley_S
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Re: Virgin E-mail unavailable

Thanks for getting back to us @SteveP5. Amazing! That's great to hear you can access your emails again. Let us know if you have any other issues. 

All the best for the New Year!

Carley - Forum Team


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