I am trying to send scans of documents or word docs to my Solicitor.I do not have a laptop or tablet.
So I am sending e-mails on my iPhone from my Virgin Media Mail account but when I attach word docs or PDFs from my phones filestore they are not visible. When I click on the attachment it says there was an error converting this file. I have sent some emails anyway to test if the attachments were visible to the email recipient but they are not. None of the attachments are blocked file types (mostly .docx and PDF’s) and none (either individually or together) have exceeded the 25mb limit. For example I was trying to send pdf scans yesterday that were only 1.8mb. It will however let me attach photos.
I have the scans on my phone app but can’t find a way to copy or attach them to an email without storing them as files first.
If I use the ‘share by email’ option built into the scanning app it doesn’t seem to send anything.
No really sure what would be causing this as your attachments (combined) appear to be less that a few MB. What happens if you save a draft copy of the message in Mail and edited it in webmail; are the attachment visible?
As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.