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artie-knownowt
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E mail accounts

My email account as gone and my wife's has taken over. I have no messages or address book after many year's useage. This happened when I transferred from analogue phone to IOS Apple phone. All my emails and contacts are visible on Apple phone but nothing at all on Computer, just listed as additional user - all email sections are blank except my folders which are populated with historical mailings.

I need to reinstate my account as the principal user of the account. How???

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Zoie_P
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Re: E mail accounts

Hi Artie-knownowt,

Thanks for your post, I am sorry to hear this. Can you log into your MyVM account and also your webmail to see it listed. I have checked remotely and your email account is still showing ok heer with no issues showing.
thanks,

Zoie

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artie-knownowt
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Re: E mail accounts

Hi Zoie,

I checked yesterday and my e-mail account has reverted to as it was, without any intervention by me. My account is now the main one again with all history and contacts populated and my wife's account is now once again shown as an additional account.  

All now as before, but for several days  my e-mail was as I described in my first post. Thank you for your reply and interest.

Arthur

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Zoie_P
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Re: E mail accounts

Glad to hear it resolved, please pop back if you have any issues

thanks,

Zoie

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