@Wizzie1 please be aware though, that officially once you stop being a paying VM broadband customer, any and all email accounts are supposed to be deleted after 90 days. Now obviously, as you have found, this doesn't seem to always happen, but these addresses are always living on borrowed time and are subject to being deleted without any warning. Hopefully the VM staff 'may' be able to restore access to it if you are now a customer again, but there is a real probability that this won't be possible or that the account has already been deleted.