1 ACCEPTED SOLUTION
Accepted Solutions
"Several years ago I set up an auto-forward rule so that any emails sent to my ntlworld email address would be copied to my outlook email address .....even though I've turned off the auto-forward rule and removed the outlook email address, all my emails sent to the ntlworld email address still get copied to the outlook inbox."
It used to be possible to add what Microsoft referred to as a "connected account" in your Outlook.com email account. That allowed you to set up the POP3 email settings for another email account, (such as your Blueyonder email account), in Outlook.com so that Outlook could download any new emails that came into that connected account.
MS removed that option a couple of years ago but any connected accounts that were already set up will still continue to work.
I'm wondering if the Blueyonder emails that are still appearing in Outlook.com are being downloaded by Outlook.com as a connected account rather than being forwarded by VM.
You can check that by:
- signing into you Outlook.com account
- Select Settings (the cog icon
)
- >View all Outlook settings
- Then under the Mail heading scroll down to > Sync email
- Then under Manage your connected accounts, move the cursor over the Blueyonder account and then select Delete
If the Blueyonder account is not listed as a connected account in your Outlook.com account it would be worth checking the email headers for one of these blueyonder emails in your Outlook.com inbox. It should be possible to trace the route it has taken to arrive in your Outlook.com account.
Coenoby
.
No this hasn't solved my problem. I have deleted the auto-forward rule from the filter rules and the auto-forward rule is turned off and has no email address in it (see below). This is getting very frustrating.
"Several years ago I set up an auto-forward rule so that any emails sent to my ntlworld email address would be copied to my outlook email address .....even though I've turned off the auto-forward rule and removed the outlook email address, all my emails sent to the ntlworld email address still get copied to the outlook inbox."
It used to be possible to add what Microsoft referred to as a "connected account" in your Outlook.com email account. That allowed you to set up the POP3 email settings for another email account, (such as your Blueyonder email account), in Outlook.com so that Outlook could download any new emails that came into that connected account.
MS removed that option a couple of years ago but any connected accounts that were already set up will still continue to work.
I'm wondering if the Blueyonder emails that are still appearing in Outlook.com are being downloaded by Outlook.com as a connected account rather than being forwarded by VM.
You can check that by:
- signing into you Outlook.com account
- Select Settings (the cog icon
- >View all Outlook settings
- Then under the Mail heading scroll down to > Sync email
- Then under Manage your connected accounts, move the cursor over the Blueyonder account and then select Delete
If the Blueyonder account is not listed as a connected account in your Outlook.com account it would be worth checking the email headers for one of these blueyonder emails in your Outlook.com inbox. It should be possible to trace the route it has taken to arrive in your Outlook.com account.
Coenoby
.
