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Do not reset paswords in haste

oldbrad
On our wavelength

I'm seeing advice from moderators to try resetting passwords.

Under the circumstances that  is a BAD idea.

The circumstances: Virgin media email is down. Why?

What is wrong with attempting to reset your password? Think..

2 REPLIES 2

JPL8
Fibre optic

Agreed. I’m not even sure why VM think resetting my password will fix the imap timeouts I’m getting, but I guess a placebo is better than nothing, right?

Hey JLP8, Our teams were working through the night to complete planned and essential work to our email service. This was carried out overnight to minimise disruption for our email users, but unfortunately we have since encountered some technical difficulty this morning which means email users may be experiencing intermittent issues with their email service. We apologise for the inconvenience this is causing and our teams are working to resolve it as soon as possible. Thanks 
 

Matt - Forum Team


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