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'Disappearing' emails

T1tone
On our wavelength

Why, (suddenly) do my VM webmail emails 'disappear' after I have read them? 

I don't delete them, but they now 'disappear' from my inbox!  If I then search for them I can find them, but their 'disappearance' is very, very annoying!

Anyone any ideas what is going on and why this is suddenly occurring?

Any advice or help would be most appreciated - thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions

用心棒
Very Insightful Person
Very Insightful Person

Does changing the Sort resolve issue, for example to:
2023-01-18.jpeg

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

See where this Helpful Answer was posted

4 REPLIES 4

用心棒
Very Insightful Person
Very Insightful Person

Does changing the Sort resolve issue, for example to:
2023-01-18.jpeg

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

Hi @T1tone,

Welcome back to our Community Forums! Thank you for your post and I'm sorry to hear that you're having some issues with your emails. 

Did the advise from @用心棒 help you rectify this issue? Let us know if you need any further help.

Thanks! 🙂

Paulina_Z
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


T1tone
On our wavelength

Yes - seems to be sorted!  Thanks!

Natalie_L
Forum Team (Retired)
Forum Team (Retired)

Thanks for your reply. That's great to hear 🙂 

Please do reach out if we can assist in the future. 

 

Nat