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Mayfieldajh
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Despite a Virginmedia account my Virgin.net email accounts have been closed

Can anyone help get my virgin.net email accounts reinstated.

I am a Virginmedia broadband/tv/phoneline account holder.

 

Thanks 

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Kath_F
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Re: Despite a Virginmedia account my Virgin.net email accounts have been closed

Hi Mayfieldajh, 

Thanks for your post and welcome back to the Community. 

I'm sorry to hear you're having an issue with your email account. If they have already been closed then we wouldn't be able to bring it back but we can have a look to see the state on it and go from there. 

We will need to confirm some information with you as well as pass data protection. I have sent you a private message regarding this and will investigate further once I receive your reply. Just click on the little plum envelope at the top right-hand side of the page to access your inbox.

Thanks, 

Kath_F
Forum Team


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