Hi, I have an old ntlworld and virginmedia email which I can send and receive from but cannot log into the account, it says my email address isn't recognised?
I am no longer a virginmedia customer so I cannot login to the website and have just spent 90 minutes getting nowhere on a WhatsApp chat.
This email and a couple of others, have been hacked and I'm getting all sorts of messages/blackmail and wish to delete the account, however I can't because I can't even log into it.
Can someone help please.
Thank you in advance
Hi there @Dalek12, welcome to our forum and thanks for your post.
Sorry to see you have been having trouble trying to log in to delete these hacked emails. I can certainly understand the urgency to have these deleted.
I will be happy to help you get these deleted, so I can do this I will send you a PM to confirm your details.
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