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Deleting old virgin.net email account

hmc35
Joining in

Hi. I am looking to delete an old virgin.net account. I have tried via virginmedia account but no joy as the virgin.net accounts are not visible on there. Is anyone from Virginmedia able to help please?

thank you

3 REPLIES 3

Carley_S
Forum Team
Forum Team

Hi @hmc35 

Welcome to the community forums 

We can certainly support further with this. Just to confirm, the email is not linked or registered to any online account or services which needs the email active at all, such as a Virgin Media online account?

Here to help 🙂
Virgin Media Forums Agent
Carley

Hello. I don't think so. The virgin.net account was set up before getting an ntlworld.com email address when we started subscribing to virgin media. So I don't think the two are linked.

Thank you for that information. I will private message you now to confirm the details. 

^Martin