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Deleting old email account

Joining in

Hi. I am looking to delete an old account. I have tried via virginmedia account but no joy as the accounts are not visible on there. Is anyone from Virginmedia able to help please?

thank you


Forum Team
Forum Team

Hi @hmc35 

Welcome to the community forums 

We can certainly support further with this. Just to confirm, the email is not linked or registered to any online account or services which needs the email active at all, such as a Virgin Media online account?

Here to help 🙂
Virgin Media Forums Agent

Hello. I don't think so. The account was set up before getting an email address when we started subscribing to virgin media. So I don't think the two are linked.

Thank you for that information. I will private message you now to confirm the details.