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jes707
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Deleting old ntlworld email account

When I moved home I had to give up my Virgin Media account and was told that my old ntlworld email would be closed down after 90 days. This was some time ago and the account is still active. I'm now getting lots of spam and need the account to be closed as soon as possible. 

Have tried phoning Virgin with little success. Would be grateful if someone from Virgin could close it down for me. Thank you.

Megan_L
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Re: Deleting old ntlworld email account

Hiya Jes707,

Thanks for using the forums to get this issue sorted.

I am sorry the account didn't close down naturally like it was supposed to after 90 days, I can certainly help get it deleted for you though.

I just need to gather some further information from you in a PM which I'll send now.

Speak to you soon!

Megan_L

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