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djb070_4
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Deleting old blueyonder email account

Hi

I have an old blueyonder email account from a previous account which is still available but the account was closed a number of years ago. How can I get this mailbox deleted as I'm receiving large amounts of spam through this?

Thanks

 

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Corey_C
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Re: Deleting old blueyonder email account

Thanks for your post and welcome to the Community Forums, djb070_4,

 

There's isn't anyway to delete email accounts online, but I will send you a PM to confirm your account and email details. If you do have email forwarding switched on for this mailbox, you can also switch this off in the settings to prevent mail spam being diverted to your current mailbox.

 

Cheers,

Corey C

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Corey_C
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Re: Deleting old blueyonder email account

Thanks for providing those details and clearing data protection. djb070_4,

 

I have sent your request to our IT team ref#P010357021 

Just to confirm there are multiple email mailboxes linked to the account, The request will delete those as well, so do make a backup with another email service if these are being used.

 

Cheers,

Corey C

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