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Deleting my unused folders

Namsuas
Joining in

The recent loss of historic emails prompted me into doing some housekeeping of my email account.  I now have a number of email folders I previously created that are empty and longer needed.  I want to delete these folders but when I try I get the message "Could not delete folder. This can be due to insufficient permissions in your trash folder or this might be a special folder that cannot be deleted".  I can't find out how to change permissions for trash folder and my folders are not a special folders as far as I am aware.  This is using the Virgin Webmail and an email app on my phone.

20 REPLIES 20

用心棒
Very Insightful Person
Very Insightful Person

@Namsuas wrote:

Thank you. The workaround has worked and all unused folders are now deleted. I appreciate your resolution 👍


That is good to read;

AFAIK the unused folders that could not be deleted were created with a \NoSelect flag meaning they:

  • can contain subfolders
  • cannot contain messages

Whilst such folders cannot be created by webmail they should be deletable without necessitating the creation of a subfolder.