Virgin Media Community

[yalem55]

Hi There

I have seen old posts on this subject and this seems to suggest that there is no way an individual user can do this and it requires assistance.

I would be grateful if someone could help me as I have not used my account actively for three years and there is a lot of spam and phishing email traffic on it.

Thanks

Tim

[Zoie_P]

Hi Yalem55, 

thanks for your post and welcome to our forums 🙂
I am sorry to hear this, I can certainly take a look for you, I will pop you over a private message just keep an eye out for the purple envelope 🙂
Thanks,

Zoie

[Zoie_P]

Hi Yalem, 

Thanks for messaging with me, I have raised this with our IT team and the reference is P010422278.  I will update you when it has been deleted 

Zoie