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Deleting a blueyonder email account

marinersgas
Joining in

I left virgin media in November last year.  I would like to delete my blueyonder email as I think it’s been hacked into

2 REPLIES 2

Carley_S
Forum Team
Forum Team

Hi @marinersgas 

Welcome back to the community forums 

Sorry to hear that that your old email has been hacked. 

As you mention you have left Virgin and it's been over 90 days we can get this deleted for you. 

Please join me on private message so I can locate your account and pass account security. You can see your private messages at the top of the page, in the envelope icon or if you're using a smaller device, you can see your private messages by clicking on the Virgin Media logo at the top right and select 'Messages' from the drop down. 

Here to help 🙂
Virgin Media Forums Agent
Carley

Carley_S
Forum Team
Forum Team

Thank you for joining me on private message @marinersgas 

I have now raised this request to delete the email from the system. 

 

If you believe the issue to be resolved you can mark the thread as resolved by clicking the helpful answer given and this will show anyone else having issue that an answer was given and direct them to the post, alternatively you can just like or 'kudos' the post if it helped you. 

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :). 
 

Here to help 🙂
Virgin Media Forums Agent
Carley