Many years ago I had an NTL account with BBand, TV and Telephone and I continued to use the email address until last week even though the account is closed.
Recently I noticed lots of spam emails being sent from the account and received emails from someone claiming to be a hacker who had gained access to my email account and asking for money or they would use my contacts and old emails to gain access to my banks and so on.
I am unable to change the password to the email account as the account should be closed and I need to get it changed or the account deleted.
Welcome to our community forums and thank you for your first post.
Sorry to hear you experienced this with your NTL world email. I have sent you a private message in regards to this. Please look out for the purple envelope on the top right hand corner of the page and provide a response when you can.