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befrazzled
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Deleted email accounts

If a secondary email account is deleted, are all messages on servers deleted or can the name be used by someone else to resurrect and access them?

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DJ_Shadow1966
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Re: Deleted email accounts

Hello

All emails will be deleted and the email address cannot be used again.

Regards Mike

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MissPasko
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Re: Deleted email accounts

Good question - you are a very responsible person for checking this!  No one can ever use/create the email address again within the VM system.

The mailbox and data SHOULD be deleted, although this does not always happen.  If you are concerned, run the address through https://mailtester.com.  If Red, then the mailbox is deleted.  If green, come back and ask the Forum Team (VM employees) to perform a manual deletion.

Best wishes.


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befrazzled
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Re: Deleted email accounts

Thank you, having read some earlier comments I wasn't confident about the deletion process but will go ahead and then make checks.
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befrazzled
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active deleted secondary mail account

Hello, This is a follow on to the advice I got about deleting a secondary email account yesterday. I have been on mailtester and it is still 'green' today. How long does it take to be 'red' after taking the delete action from the main account? Thanks.

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Anonymous
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Re: active deleted secondary mail account

Anytime from Right away to Never knowing VM automated systems 🙂
befrazzled
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Re: active deleted secondary mail account

Hi apcyberax, I'm sure your information is accurate but it doesn't move me forward. This account was hacked and I just want it definitely gone.😒

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Steven_L
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Re: active deleted secondary mail account

Hey befrazzled,

 

I can take a look into this for you and make sure that the address has been deleted but will need to do this over a private message, which I will drop over soon.

 

Regards

Steven_L

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