Virgin Media Community

[Colinshett74]

Hi,

I have been trying delete an old ntlworld email account without success - would anyone be able to help?

thanks very much

[Hetty_R]

Hi Colinshett74, 

Welcome to our community forums! 

Sorry to hear you've been having trouble with an old email account. 

We are more than happy to assist you on here, but first can you confirm whether you still have active services with us? 

Look forward to hearing from you, 

Hetty

 

[Colinshett74]

Hi Hetty,

Many thanks for getting back to me.

At the moment I don’t have any active services with virgin media.

Thanks very much for your help

Colin

[Lisa_CC]

Thanks for confirming for us Colinshett74 🙂 We can delete your old email account and I'll send you a Private Message so I can get the details. Just to make you aware that once it's been deleted, we won't be able to recover it.

Please keep an eye out on the purple envelope at the top right corner for my Private Message.

Thanks,

Lisa