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Delete old ntlworld email accounts

I have not been a customer of VM for a number of years since moving to an area which they do not cover. I need to delete four old ntlworld.com email accounts. Two of these have message diverts to my new account and I can see numerous phishing emails and now an attempt by someone to clone the address and use it for fraudulent activity.

Please could you advise how I can close these accounts and remove the threat. 

Many thanks 🙂

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Re: Delete old ntlworld email accounts

Yes, the VM Forum Team should be able to arrange this for you. It will be a few days before they respond due to the number of posts in the queue.

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Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Re: Delete old ntlworld email accounts

Hi Macc26, 

Thanks for your post and welcome to our community. 

 

Very sorry for the delay in getting back in touch, we have been busier than usual. 

So I can help with this I'm going to send you a personal message to grab some details. 

I'll do this now and I look forward to hearing back from you soon.

Emma_C - Forum Team
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