Virgin Media Community

[Noelski]

Hi! I moved to an area that isn’t supported by VM just over 3 years ago. I continued to receive emails to my old ntlworld address, which surprised me as I thought it would be deleted 90 days after I terminated my contract. However, I’ve been receiving loads of unwanted emails recently (Bitcoin, unprotected devices, bogus free offers etc), so would like to have my old account deleted. Can anyone help me please?

[Natalie_L]

Hi Noelski, 

Welcome to the Community and thank you for getting in touch. 

I would be happy to have the email deleted for you but I will just need to confirm some details if that's okay.

I will pop you over a private message to grab the details and we can go from there. This message will be available via the purple envelope 

on the top right of this page.

Speak soon,