on 20-03-2023 18:23
I have an old ntl world email account that I haven't used for years and assumed it wasn't active because I've left Virgin media. But after checking it, I can see it's full of spam and extremely threatening emails. I can't delete the account for some reason. Can someone delete this quickly for me. The emails are very upsetting and these poeple have also hacked into my old account and discovered the password. They could be sending emails now supposedly on my behalf.
on 21-03-2023 18:29
Hey Ruby3912,
Welcome back to the community and thanks for taking the time to post.
I’m sorry to hear of the issues that you’re having with your NTL world email accounts. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L
on 22-03-2023 15:03
Hey Ruby3912,
The team have now confirmed that your email address has now been fully deleted from our system.
Kind Regards,
Steven_L
on 25-03-2023 17:08
Thank you.