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Delete old email account

dandan4525
Joining in

Hi - can someone assist me in deleting my old virgin media email account? I have used this for some time since no longer being a broadband customer but it has recently become compromised  so I’d like it now removed.

 

Thanks

6 REPLIES 6

Beth_G
Forum Team
Forum Team

Hi dandan4525,

Thank you for your post, welcome to the Community

I'm very sorry to hear that your email account has become comprised. I'll be able to get the email account deleted for you.

I've popped you over a private message so I can take your details. 

Beth

Amy14
Joining in

Please can you also advise how to delete my old email account that has been hacked.

I have so far been unsuccessful in doing this.

 

Hi Amy14

 

Thank you for your post and welcome to our community.

I will send you a private message now so we can help get the account deleted for you.

Please look out for the purple envelope in the top right of the page and pop back to me when you can. 

Vikki - Forum Team


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Beth_G
Forum Team
Forum Team

Hi @dandan4525 

I'm so sorry for the delay getting back to you about this. I just wanted to let you know that our IT Teams have now confirmed that the account has been deleted.

Kind regards

Beth

No problem Beth and thanks for confirming.

Dan

 

Hi Dan,

No problem at all. 

Hope you have a lovely weekend 😊

Beth