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Delete old blueyonder aliases

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I have a blueyonder email address as the primary address on my virgin media account. However, I believe that 1 or more of the 3 aliases attached to the primary email address have been hacked. Can these 3 addresses be removed i.e. just leave the primary email address?

I am unable to delete this online (unlike extra accounts). I no longer require these 3 aliases and have no control over the aliases being hacked and/or spam being sent.

I have received a few letters regarding this but feel powerless to resolve the spam/hacking problem. 

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Re: Delete old blueyonder aliases

As I understand it the Forum Team are now able to ask their IT colleagues to delete individual alias accounts.  This didn't use to be possible.

Wait for the Forum Team to respond to this thread so that they can take this forward.

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Graham

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Re: Delete old blueyonder aliases

Is anyone going to contact me regarding this issue? I'm still getting my blueyonder.co.uk email hijacked. It's totally out of my control.

I just want 3 of 4 aliases deleted.

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Re: Delete old blueyonder aliases

I've received 2 emails asking me to rate my experience / problem solved!

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Re: Delete old blueyonder aliases

Hi Jobato1972,

 

Sorry to hear this has occurred and for the delayed response, I'll PM you shortly to get your account details.

 

Cheers,

Corey C

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Re: Delete old blueyonder aliases

I’m still getting Blueyonder emails years after I left VM it now attracts spam I want it deleted. How do I get it done?

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Re: Delete old blueyonder aliases

Good Morning @Wengella 

 

A very warm welcome to the forums. 

 

I am sorry to hear that you are getting some spam emails there. 

 

I am going to pop you over a quick PM so that I can get some information and look to get the email address closed. Please keep your eyes on the purple envelope on the top right hand side. 

 

Kind Regards 

Zak_M 

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